Privacy Policy

Last updated: 15 October 2026

This privacy policy explains how Foxstern Dental Growth Partners collects, uses and protects personal information when you use fdgp.co.uk or work with us. Foxstern Dental Growth Partners is a trading name of Foxstern Limited, a company registered in England and Wales (company number 13927069). Foxstern Limited is the data controller for the personal information described here.

Who We Are and How to Contact Us

Foxstern Dental Growth Partners, Cromwell House, Crusader Rd, Lincoln LN6 7YT.
Email: hello@foxsternmarketing.co.uk
Phone: 020 3576 2795

What Information We Collect

We collect information you give us when you fill in a form on our website, book a growth audit, subscribe to updates, email us or call us. Depending on the form, this can include your name, email address, phone number, practice name, practice location, the service you are enquiring about and anything you tell us in your message.

When you become a client, we also hold the business contact details of the people we work with at your practice and the information needed to deliver and invoice our services.

Our website may also collect limited technical information, such as your IP address, browser type and the pages you visit, through server logs and cookies. See our cookie policy for details.

How We Use Your Information

• To respond to your enquiry and arrange your growth audit or a call.
• To provide the services you engage us for and manage our relationship with you.
• To send updates or newsletters you have asked to receive. You can unsubscribe at any time.
• To keep our website secure and working properly.
• To meet our legal, accounting and regulatory obligations.

Our Lawful Bases

Under UK GDPR we rely on: your consent where you subscribe to updates or agree to non-essential cookies; contract where we need your information to provide services you have asked for or are about to engage us for; legitimate interests in responding to business enquiries, running and improving our business and keeping our website secure; and legal obligation where we must keep records by law.

Who We Share It With

We do not sell your personal information. We share it only with trusted service providers who help us run our business, such as our website host, email and CRM providers and our accountants, and only as far as they need it to provide their services to us. They act on our instructions and must keep your information secure. We may also share information where the law requires it.

Some providers may store data outside the UK. Where they do, we make sure appropriate safeguards are in place, such as UK adequacy regulations or approved contract clauses.

How Long We Keep It

We keep enquiry information for as long as we need it to respond and follow up on your enquiry. We keep client records for as long as our working relationship lasts and afterwards for as long as we are required to by law, for example for tax and accounting purposes. When we no longer need information, we delete it securely.

Your Rights

You have the right to ask for a copy of the personal information we hold about you, and to ask us to correct, delete or restrict it. You can object to us using your information based on legitimate interests, withdraw consent at any time and ask for your information to be transferred to another organisation. To use any of these rights, email hello@foxsternmarketing.co.uk. We will respond within one month.

Complaints

If you are unhappy with how we have handled your information, please contact us first so we can try to put it right. You also have the right to complain to the Information Commissioner’s Office (ICO) at ico.org.uk or on 0303 123 1113.

Changes to This Policy

We may update this policy from time to time. The date at the top shows when it was last changed.